top of page
Catching a Wave

Nalu Wellness – Terms of Use, Rules & Liability Waiver

1. General Terms of Use

By booking or participating in services at Nalu Wellness, you acknowledge and agree to the following terms. These are in place to ensure your safety, respect for others, and the best possible wellness experience.

  • Nalu Wellness is a private, appointment-only facility.

  • All guests must be aged 16+ unless otherwise agreed with written consent and adult supervision.

  • All services (sauna, cold plunge, and compression therapy) are used at your own risk.

  • Accepting terms and conditions is required prior to booking.

  • If you are unwell, pregnant, or have a medical condition (especially cardiovascular, neurological, or respiratory), you must consult with a healthcare professional before use.

 

2. Rules & Etiquette

  • Arrive on time for your appointment. Late arrivals may result in reduced session time.

  • Shower before using the sauna or cold plunge.

  • Swimwear is required in all shared spaces.

  • Bring your own towel and water bottle.

  • No alcohol, drugs, or intoxication permitted on the premises.

  • Be mindful of noise and allow space for others to relax.

  • Clean up after yourself and respect the space as a shared sanctuary.

 

3. Cancellations & No-Shows

  • Cancellations must be made at least 12 hours in advance to avoid a cancellation fee.

  • No-shows or late cancellations may be charged the full session fee.

 

4. Assumption of Risk & Medical Acknowledgement

You acknowledge that sauna, cold exposure, and compression therapy can pose physical and emotional risks, including but not limited to: dehydration, fainting, cardiovascular stress, muscle cramping, and discomfort.

​

You confirm that:

  • You are in good health and physically able to participate.

  • You will listen to your body and stop immediately if you feel unwell.

  • You will follow all safety instructions and protocols as advised.

  • You accept full responsibility for your own safety and well-being during your session.

 

5. Liability Waiver

By using Nalu Wellness facilities and services, you release and discharge the owners, operators, and associated parties from any and all claims, causes of action, liabilities, or damages arising out of or in connection with injury, illness, or adverse effects sustained while on the premises or as a result of participating in services.

​

This includes, but is not limited to:

  • Injury from heat or cold exposure

  • Slips, trips, or falls

  • Reactions to compression therapy

  • Exacerbation of pre-existing health conditions

You acknowledge that you are participating voluntarily, and fully assume all risks.

 

6. Privacy & Confidentiality

Your personal information will be kept confidential and used solely for booking, communication, and wellness-related updates (if subscribed). We do not share your information with third parties.

 

7. Changes to Terms

Nalu Wellness reserves the right to update these terms and rules at any time. Current terms will always be available on our website or by request.

 

Final Note

Please enjoy your time at Nalu Wellness mindfully and respectfully. Our goal is to create a safe, welcoming environment where the community can relax, recover, and reconnect—together.

bottom of page